Privacy Policy

Privacy Policy

Introduction

At Themulen, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we handle your personal information with care and responsibility, adhering to the guidelines set forth in this document.

Data Collection and Usage

• We collect personal information only when necessary and ensure its relevance to our interactions with you.
• We retain your information as mandated by law or for as long as needed for the intended purpose.
• Our website, https://www.themulen.com, allows anonymous browsing. Personal identification is only possible if you log in with your account credentials.

Compliance with Data Protection Legislation

• Themulen adheres to the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”).
• For feedback or complaints, please contact us at [email protected].

Section 1 – Collection of Personal Information

• Personal information is collected when you create an account or interact with us. This may include your name, email, delivery address, contact details, and date of birth.
• You are responsible for providing accurate and updated information. We may seek proof to verify the data.
• Your consent is assumed for any third-party information you provide.
• If you withdraw your consent to use your personal information, our ability to serve you may be impacted.

Section 2 – Use and Disclosure of Personal Information

• Personal information is used for processing orders, facilitating our services, delivering products, and maintaining your account.
• We may share your information with third parties for these purposes, ensuring their commitment to data security.
• In certain situations, we may be required to disclose your information for legal or health and safety reasons.

Section 3 – Withdrawal of Consent

• You can object to the use of your personal information by contacting us at [email protected].

Section 4 – Updating Your Personal Information

• Update your information anytime via your account on our Platform or by contacting [email protected].

Section 5 – Accessing Your Personal Information

• To access or inquire about your personal data, contact [email protected].

Section 6 – Security of Your Personal Information

• We employ robust measures to protect your data, including limited access and secure destruction policies.

Section 7 – Minors

• Our services are not targeted at children under 18 without the involvement of a parent or guardian.

Section 8 – Collection of Computer Data

• We use technologies like cookies for an enhanced user experience, data analysis, and service improvement.

Section 9 – No Spam, Spyware, or Virus

• Users are prohibited from engaging in spam, spyware, or virus activities on our platform.

Section 10 – Changes to the Privacy Policy

• Themulen reserves the right to modify this policy. Any changes will be published on our platform.

Section 11 – Acknowledgement of Themulen’s Rights

• You acknowledge Themulen’s right to disclose your personal information under certain legal circumstances.

Section 12 – Contacting Themulen

• For any inquiries or concerns regarding your personal information, please contact [email protected].

This Privacy Policy is designed to ensure transparency in the management of your personal information and to comply with legal obligations, providing a secure environment for your data.